Contact Us – Expert Guidance You Can Trust

At 18 Plus Toy, we’ve been helping India explore sexual wellness since 2009. With over 15 years of hands-on experience, 1,000+ monthly orders, and 25% repeat customers, you’re in the right hands — whether you’re a beginner or a seasoned pleasure-seeker.

Our team of trained professionals and sex toy consultants is here to answer any question — without judgment, always discreetly, and backed by expertise.

Total Privacy

No Awkward Questions.

No Bot

Real People

Real Guidance. No Scripts.

Why India Trusts Us for Adult Wellness?

Because your pleasure deserves experts. With over 15 years in India’s adult wellness industry, we combine discreet service, genuine products, and 24/7 support to earn your trust — one satisfied smile at a time.

Trusted Since 2009

Over a decade of helping Indians explore sexual freedom confidently.

24/7 Support by Trained Advisors

We don’t outsource. Our in-house experts understand your needs.

Discreet Packaging Experts

We’ve perfected privacy in shipping — no one will know what’s inside.

Product Knowledge Specialists

We guide you with the right info, whether it’s your first vibrator or an advanced sex machine.

Pan India Delivery

Fast, private delivery from 6+ warehouse locations.

📱 Contact Our Expert Team

Our expert team is available 24/7 to assist you with care, privacy, and no judgment. Whether you’re a first-time buyer or a regular customer, we’re here to make your experience smooth, safe, and satisfying.

CONTACT US

Phone: +91-9836-35-1212
Email: info@18plustoy.com

Quick Help on
WhatsApp

Where We Operate From

Main Office:

4th Main Rd, S Block, Anna Nagar, Chennai, Tamil Nadu 600040.

Warehouses:

We have 6+ warehouses – Delhi, Mumbai, Kolkata, Bangalore, Hyderabad.

Frequently asked questions

How do I contact 18PlusToy customer support?

You can reach us 24/7 via:
📞 Phone/WhatsApp: +91-9836-35-1212
📧 Email: info@18plustoy.com
Our team responds quickly, and your privacy is always protected.

Is my information kept private when I contact you?

Yes, completely. Every message, call, and email is handled confidentially. We’re experts in discreet customer service for adult toys in India. Your data is never shared.

Can you help me choose the right sex toy?

Absolutely! Whether you’re a beginner or an experienced user, our trained product experts will guide you based on your needs — from vibrators and dildos to strap-ons and masturbators.

How can I track my order?

You can track your order in two easy ways:
✅ Log in to your 18 Plus Toy my account and check the My Orders section for live order details.
✅ Or, send us your Order ID via WhatsApp or email — and we’ll respond with a real-time update.

What if I feel shy or embarrassed to ask questions?

No worries at all! Our team is friendly, respectful, and never judgmental. We’ve helped thousands of first-time buyers feel confident, safe, and supported.

Questions? Fantasies? Kinky thoughts? Slide into our chat below!
Send us an email and we’ll get in touch shortly.

Have a Question? Ask the Experts

Whether it’s about using a strap-on, buying the best dildo for your needs, or understanding the difference between vibrators, we’ve got answers.

👨‍⚕️ Led by real humans with real product knowledge.
🧾 No bots. No spam. Just genuine help.

    📍 We’re Here – Open on Google Maps

    🤝 Our Promise to You

    When you reach out to us, you’re not talking to bots or scripted replies — you’re connecting with a real team that genuinely cares.
    We blend expert knowledge, genuine compassion, and complete confidentiality to make your experience smooth, respectful, and truly satisfying — just the way it should be.

    Backed by over 15 years of experience and thousands of happy customers across India, our promise is simple:
    Expert support, zero judgment, and 100% discretion — always.